Shipping and Delivery
How much is delivery?
Delivery is £3.99 up until an order value of £30. Over £30 it's free.
Is it free delivery (over £30) all over the UK?
For most of the UK yes. It's a Next Day service. More remote (Highlands and Islands) parts of the country are on three-day delivery service.
How long does delivery take?
We're running at something 98% Next day, but it isn't guaranteed - third-party couriers won't guarantee it to us and although we do our very best, it's impossible for us to guarantee. If you need something for a specific time, then please make sure to order in good time. For orders of 4 bottles or less then it will come via Royal Mail. For orders with 5 or more bottles then we will use a Next Day UK Mail service. This only applies to orders placed Monday to Thursday before 12pm. PLEASE NOTE: We quote only working days. So weekends and Bank Holidays aren't included this. Ordering for example after the cut-off on a Friday would mean that the goods would be picked on the next working day (the Monday) and then out for the next day from then. (And if the Monday was a Bank Holiday then out on the Tuesday for delivery Wednesday)
Do you deliver Saturdays and Sundays?
It depends on your shipping method. We use a combination of Royal Mail and UK Mail. Royal Mail (for orders of 4 bottles or under) can be delivered on Saturday mornings. UK Mail is weekday only.
Is my delivery tracked?
We send via tracked services. We're able to confirm dispatch and receipt via a tracking number, this should be emailed to you automatically but just get in touch if you need any further information.
What's the latest order time for Next Day?
You need to get your order placed before 12pm for our Premium Next day service. And remember this is Weekday only except for Royal Mail orders.
Is it Next Day all over the UK?
Unfortunately not. The exact list changes often so do get in touch with us to check. However if your postcode is one of the ones listed below then, unfortunately, we're unlikely to be able to offer a next day service. Our courier works with local partners. The exact time varies but will be around 2-3 days.
HS1, HS2, HS3, HS4, HS5, HS6, HS7, HS8, HS9, IV1, IV2, IV3, IV10, IV11, IV12, IV13, IV14, IV15, IV16, IV17, IV18, IV19, IV20, IV21, IV22, IV23, IV24, IV25, IV26, IV27, IV28, IV30, IV31, IV32, IV36, IV40, IV41, IV42, IV43, IV44, IV45, IV46, IV47, IV48, IV49, IV51, IV52, IV53, IV54, IV55, IV56, KA27, KA28, KW1, KW2, KW3, KW5, KW6, KW7, KW8, KW9, KW10, KW11, KW12, KW13, KW14, KW15, KW16, KW17, PA20, PA21, PA22, PA23, PA24, PA25, PA26, PA27, PA28, PA29, PA30, PA31, PA32, PA33, PA34, PA35, PA36, PA37, PA38, PA39, PA40, PA41, PA42, PA43, PA44, PA45, PA46, PA47, PA48, PA49, PA60, PA61, PA62, PA63, PA64, PA65, PA66, PA67, PA68, PA69, PA70, PA71, PA72, PA73, PA74, PA75, PA76, PA77, PA78, PH17, PH18, PH19, Ph30, Ph31, Ph32, Ph33, Ph34, Ph35, Ph36, PH30, PH31, PH32, PH33, PH34, PH35, PH36, PH37, PH38, PH39, PH40, PH41, PH42, PH43, PH44, PH49, PH50, ZE1, ZE2, ZE3, All BT postcodes, M8, IM9, IM99, TR21, IM1, TR22, IM2, TR23, IM3, TR24, IM4, TR25, IM5, IM6, IM7, PO30, PO31, PO32, PO33, PO34, PO35, PO36, PO37, PO38, PO39, PO40, PO41 and all other IM postcodes
Do you ship internationally?
We do, we use a combination of services Internationally. We only used tracked services and delivery times and costs depend on the destination. Simply enter your address at the checkout to find the cost to your country.
How long is delivery to my country?
This depends on the country. But when you get to the checkout page; the time, service and cost should show up. If you have any problems or need any other information then let us know. Orders outside of the UK - our advice We ship via International Courier. And we make sure that we use a dependable one. Either DHL or Fed Ex. However, for a premium service, they do cost a little. But here's the good news! Nail Polishes are really small. So although the cost for a couple is high. That cost doesn't change for lots. If you're looking to order outside of the UK, then it makes more sense to order lots of products.